FAQ Search

Torrey Pines State Beach
Photo by Luis Peraza

Log In

Forgot your password?

Login to your account to continue.

Not registered? Create an account now to track all of your logged issues

Password Recovery

Enter your username to receive a password recovery email.

Return to the login screen

Create an Account

Success! Your account has been created.


Click Next to continue to the report verification screen.

Accessibility Tools

Search form

Search:

Filter By:


  Articles:

Can I choose the size of my automated trash and recycling collection containers? 

Does the City charge for containers? 

Why am I only getting a new gray trash and light blue recycling container, but my green container is staying the same? 

I made my service level selection in the Residential Waste Collection Services Portal. Can I pick up my new containers at Collection Services to get them faster? 

Can I purchase my own container at the store? 

Is the City charging for container replacements? 

How do I report a missed trash, recycling, or organics collection? 

How do I locate a container serial number? 

What if my trash container is lost, stolen, or damaged? 

How do I dispose of an old trash container? 

What if my home/apartment/condo does not have a curbside recycling container? 

What is automated refuse collection?