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Torrey Pines State Beach
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How long do problems take to be resolved?

My case was referred. What does that mean?

City Auditor

City Clerk (Office of)

Where can I obtain a disabled person parking placard?

How do I request a birth certificate?

How do I make an appointment for a U.S. Passport?

What does a minor need to apply for a U.S. Passport?

What do I need to apply for a U.S. Passport?

What are the fees for a U.S. Passport?

How long does it take to process my passport?

How far in advance are passport appointments released?

Development Services

What types of Short-Term Residential Occupancy (STRO) violations can I report on Get It Done?

How should I report a trash violation that occurs at a Short-Term Residential Occupancy (STRO)?

How should I report a noise violation, or other “public nuisances” related to a Short-Term Residential Occupancy (STRO)?

What are Short-Term Residential Occupancy (STRO) Tiers, why do they matter, and where can I locate this information? 

Why do I need to submit my full address when reporting a Short-Term Residential Occupancy (STRO) violation?

Where can a Short-Term Residential Occupancy (STRO) be located?

What is a Short-Term Residential Occupancy (STRO)? 

Environmental Services

How can I dispose of a mattress or box spring?

How do I report a missed trash, recycling, or organics collection?

How do I locate a container serial number?

What if my trash container is lost, stolen, or damaged?

How do I dispose of an old trash container?

Can you pick up illegally dumped items? When will it get picked up?

How can I help prevent scavengers from stealing out of curbside recycling containers?

How do I report a waste code violation (such as trash/litter/junk) or similar violations on city or private property?

How do I report an abandoned shopping cart and request its removal?

What if my home/apartment/condo does not have a curbside recycling container?

How can residents recycle leftover auto products such as antifreeze, used motor oil, oil filters and vehicle batteries?

I am a resident at an apartment building. My property manager won’t provide us with a recycling or organic waste recycling container. What can I do?

I do not wish to participate in the Organic Recycling program. How do I opt out?

Can I choose the size of my automated trash and recycling collection containers?

How much waste is buried in the landfill each year?

Can I toss products labeled as “compostable” or “biodegradable” in the organic waste bin?

Will the organic waste bin start to smell or get dirty because of the food scraps collected?

Where can I recycle consumer batteries, fluorescent bulbs, and mercury containing devices?

What can I put in the organic waste recycling bin?

Can I put dairy items in the organic waste bin?

How are food scraps and yard waste processed?

Why is the City requiring mandatory organic waste recycling?

As a business, who is going to clean my organic waste bin?

Why can’t I use plastic bags in the organic waste bin?

How do I report a dead animal?

Where can I recycle an appliance?

What is the City doing to monitor and respond to illegal dumping?

Where can I recycle rechargeable batteries?

Where can I recycle electronic devices?

Does the City charge for containers?

What is automated refuse collection?

What are waste-related code violations?

What is the difference between “litter” and “large waste items”?

Where can I recycle? What materials can I recycle?

Are vehicle tires accepted at the Miramar Landfill?

What is the Miramar Recycling Center?

Where can I dispose of electronic waste (E-waste)?

What is “organic waste?”

Where will the green bin be delivered to?

What is Senate Bill 1383?

I'm moving, how do I close my trash & recycling account?

Why am I only getting a new gray trash and light blue recycling container, but my green container is staying the same?

I reuse my plastic bags for pet waste and trash can liners. What will I do without them?

My container is damaged, but still serviceable. Should I replace it now or wait until my new containers are delivered?

What should I do if my subcontractor doesn't recycle?

I do not need 95-gallon containers and do not want to be charged that rate. Can I get smaller containers now?

Can I purchase my own container at the store?

I made my service level selection in the Residential Waste Collection Services Portal. Can I pick up my new containers at Collection Services to get them faster?

What should I do if my project generates almost no waste?

What is a Certified Mixed Construction & Demolition (C&D) Recycling Facility?

I just bought a new container. Can I get a refund?

Is the City charging for container replacements?

What materials must be recycled?

Are reusable bags worse for the environment than plastic?

Why is the Single Use Plastic Ordinance important?

Can I keep using my existing containers?

What is the City Recycling Ordinance?

What is the Single Use Plastic Reduction Ordinance?

What if I forget my reusable bags when I go shopping?

When will I get my new containers?

What size containers are offered?

My container is dirty. Can I get a new one?

What are some alternatives to polystyrene foam?

Is recycling a better solution than using reusable bags?

Who is affected by the recycling ordinance?

Will reusable bags make me sick?

Fire-Rescue

How do I report a concern to the Fire Department?

Get It Done Application

How do I close my report?

Illegal Dumping

Does my Maintenance Assessment District (MAD) or Property and Business Improvement Districts (PBID) offer litter-related services?

Office of the Mayor

How can I access the internet through public Wi-Fi?

Park & Recreation

Someone left an item (sofa, mattress, etc.) on the sidewalk / in the alley / in the canyon. How do I report this?

How do I report a concern about sidewalk vending?

Who do I contact regarding animal concerns?

Performance & Analytics

How do I contact County, State, or Federal government offices?

What do the report statuses mean?

How are duplicates tagged? What should I expect if my report is tagged as a duplicate?

Police

Who do I call regarding parking tickets?

How can I determine if my car was towed or impounded?

How do I file a police report?

What happens when I submit a Homeless Outreach / Encampment report?

How are Noise Complaints Handled?

Who should I contact for cases related to individuals experiencing homelessness? What community resources are available?

What is a Letter of Agency?

Can I submit multiple parking violations in one report?

What happens when I submit a 72-hour vehicle violation report?

What do I do if my vehicle was broken into or stolen?

What qualifies as a 72-hour (or abandoned) vehicle violation?

What is a hate crime and how do I report it?

Public Utilities

How do I report a sewer spill?

Real Estate Assets

How do I find my Assessor's Parcel Number (APN)?

Stormwater

When is my street going to be swept?

How do I report Code Enforcement violations?

Who do I contact for issues with bees?

Transportation

How can I have a Neighborhood Watch sign installed?

When will the overhead utility lines in my neighborhood be moved underground?

How can I learn more about street resurfacing and pothole repairs?

How do I report litter or another issue with a freeway?

Who is responsible for private vegetation encroaching on the street or sidewalk?

Whose responsibility is it to address issues with weeds?

How do I request a free tree?

Why was my resurfacing evaluation request closed and what does the City do with my request?

When do I need to call DigAlert?

How does the City address graffiti on commercial property after receiving a Get It Done report?