Report a Short-Term Residential Occupancy (STRO) Violation

Before you start...

Estimated Resolution Time: 97 days*

The STRO Ordinance requires a license for all STROs within the City of San Diego.

This Report is for reporting non-emergency violations related to STROs in the City of San Diego. For urgent matters please contact the SDPD non-emergency line at (619)531-2000. For emergencies, dial 9-1-1.

To ensure efficient and timely review of your case provide as much information as possible in the complaint description, and both the required and optional fields.

*This estimate is calculated using data from the last 6 weeks as well as seasonal trends and staff knowledge.
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For information on the STRO ordinance, please refer to www.sandiego.gov/stro

Related FAQs:

What types of STRO violations can I report on Get It Done?

What are STRO tiers, why do they matter, and where can I locate this information?

Why do I need to submit my full address when reporting a Short-Term Residential Occupancy (STRO) violation?

How should I report a noise violation, or other "public nuisances" related to an STRO?

How should I report a trash violation that occurs at an STRO?

Report a Problem: STRO Violation

Complete steps 1 through 4 to report a problem. For emergencies, call 911.

Required *

Enter the location of the problem and, if needed, adjust the red map marker below.

Please enter street number.

Please enter a valid street number.

Please enter street.

Please enter city.

Please enter a valid city.

Please enter state.

Please enter a valid state.

Please enter a valid zipcode.

Please enter a zipcode.

Click To Select Different Report Category/Type

What is the issue?

Please select at least one Issue.

This report is for reporting non-emergency violations. For urgent matters please contact the SDPD non-emergency line at (619)531-2000. For emergencies, dial 9-1-1.

* Specify the Issue

* Is the Illegal Dumping in the Public Right of Way? (example: public street or sidewalk)

*
Describe the issue in detail.

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Contact Information

Please provide valid contact information, otherwise we will not be able to process your report.

Free Tree Request - Owner Watering Agreement

Owner’s Full Legal Name:

Signature (re-type name):

You must accept the conditions of this Watering Agreement to submit this request for a free tree. By clicking the box below, you agree to the watering schedule noted below and that the property for which you are requesting a tree is within San Diego city limits.

• First Year: Water tree 2 times/week, using 5-10 gallons each watering.

• Second Year: Water tree 2 times/month, using 10-15 gallons each watering.

• Third Year: Water tree at least 1 time/month, using 10-15 gallons each watering.

• Years After: Continue to water the tree during periods of high temperatures or scarce rainfall.

Yes – I accept the conditions of agreement.

For more information, click here

Verify your report

Please verify the information below and click submit.

Report Category:

Container Type:

Issue:

Illegal Dumping in Public Right of Way:

Illegal Dumping vehicle #:

Number of People Present:

Animals Present:

Map Pin Accurate:

Report Type:

Address:

Description:

Images:

Name:

E-mail:

Phone:

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