Containers need to be replaced when the City determines they are no longer serviceable for automated collection. Usually, the driver places a tag on the container advising the resident to contact the City to schedule delivery of a replacement container. If the driver does not notify the resident, but they notice that the container is cracked or damaged in a way that will not allow it to be safely used for collection, residents may request a repair or a new container by emailing trash@sandiego.gov or calling 858-694-7000 or by using the City’s Get It Done App. The City will determine if the container can be repaired or needs to be replaced.