You can report the following issues with scooters – referred to in the City of San Diego as shared mobility devices (SMDs) – through Get It Done. Please review the description to verify to make sure you're reporting a valid issue.
- Blocking Road
SMDs may not block street traffic lanes at any time. - Blocking Sidewalk
SMDs may be parked/staged on sidewalks as long as they are in allowed zones where they:
- Do not impede pedestrian traffic;
- Are not on the same block as an SMD corral; and
- Are located no closer than 40 feet of another SMD on a City sidewalk.
- Scooter Staging/Placement
SMDs should be parked/staged in SMD corrals. Where there is no SMD Corral in allowed zones, up to four SMDs can be parked together no more than a foot apart. SMDs may not be placed in
- In an accessible (blue) parking spot;
- Within 500 feet of a hospital or K-12 school; or
- Within 6 feet of a designated MTS bus stop or trolley stop, transit shelter, bench or information kiosk.
Please note that response times to reports vary based on the volume of reports received, and the City may not be able to respond to every report. However, each will help focus resources where needed to improve enforcement.
For urgent matters and moving violations, please contact the SDPD non-emergency line at 619-531-2000. For emergencies, dial 9-1-1.
For more information, please visit
Bicycle and Scooter Sharing.