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Torrey Pines State Beach Photo by Luis Peraza
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Use this option to replace a damaged container. After a warranty and eligibility review is completed, you’ll receive an email to purchase your container. Learn More You can also request to select different request type
To get started, enter your Assessor’s Parcel Number (APN) and click Next.
To get started, enter your address and click Search.
Our records indicate that you are not currently eligible for Green Organics collection.
This application will require an Owner Certification. Learn why An eligibility inspection is required for additional containers. This inspection may result in retraction of service for the entire parcel if your site is deemed ineligible. This application process can take up to 6 weeks.
Please Note: This request may not be completed by a CSR online. Please let the customer know that due to the Owner Certification process, this type of request needs to be completed by the customer online.
Owner’s Full Legal Name:
Signature (re-type name):
Date Signed:
Please note: The City may provide temporary manual collection service during the application review process. Extension of temporary manual service does not imply or warrant approval of eligibility for City collection services.
City collection will be terminated if site is determined not eligible for City service.
Please Note: This request may not be completed by a City Employee online. Please let the customer know that due to the Owner Certification process, this type of request needs to be completed by the customer online.
This request will require a digitally signed acknowledgement at the end of the online application process. Learn why An eligibility inspection is required. This inspection may result in retraction of service for the entire parcel if your site is deemed ineligible.
Total Number of Units at Property:
List the individual addresses of each unit in the complex:
Please enter your contact information and verify/update your mailing address below.
The City’s primary contact method is email. All updates about this request will be sent via email.
Click Add More to add containers to your cart. Upon service request approval and after payment (if required), containers will be delivered within 2-4 weeks. Learn more about available containers.
Delivery is optional, costs $25 and can take 2-4 weeks. Upon approval, containers may be also picked up at 8353 Miramar Place.
Select your preferred container size and provide the serial number of your damaged container. How do I find my container serial number?
Please check that you entered the correct information. Please do not request a Green Organics Container exchange on the same day that you received the container. Allow 24 hours after a Green Organics Container has been delivered before requesting an exchange. If the information is correct but you continue to receive an error, please contact ESD Customer Service at 858-694-7000 or trash@sandiego.gov.
We already have an existing Container Size Exchange Case in process for this serial number.
Learn more about available container sizes.
Delivery can take 2-4 weeks.
Upon approval, containers may also be picked up at no cost by visiting
Environmental Services Department, Collection Services facility at
8353 Miramar Place
Mon – Fri 8 a.m. – 4 p.m.
Provide the serial number of your container and select the damaged container part(s). How do I find my container serial number?
Please verify number entered is correct. Do not include spaces. Click Next to continue.
Click all that apply.
Your container is out of warranty and is not eligible to be repaired by our staff. Replacement part availability is not guaranteed, and parts cannot be reserved for any resident. If you have any further questions, you may contact us at (858) 694-7000. Click here if you wish to replace your container instead.
Please verify the information below and click Submit.
Request Type:
Name:
Email:
Phone:
Mailing Address:
If you have any questions, please contact us at (858) 694-7000.
Your Request Tracking Number: